Customer Service

Shipping Policy

All orders are shipped within 2 business days of purchase. Once your order has shipped you will receive a tracking number via email. We are currently offering FREE SHIPPING on...

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.woozyalpaca.co (the “Site”).   SECTION 1 - WHAT DO...

Terms and conditions

OVERVIEW This website is operated by Kooto & Co., Limited. Throughout the site, the terms “we”, “us” and “our” refer to Woozy Alpaca. Woozy Alpaca offers this website, including all...

Return & Refund Policy

Woozy Alpaca wants you to be happy with your purchase. We realize there are times when an item may become damaged during shipment or may not be exactly what you...